Shipping & Returns

Shipping charges:   We currently charge a flat rate of $4.95 per unit.

For inquires about International Shipping please send us a detailed email to


If for any reason you are not satisfied with a FilterChef™ product, return it within 30 days for a replacement or refund. FilterChef™ further warrants each product against defects in workmanship and materials for one (1) year from the date of purchase. This warranty is expressly limited to the replacement of the defective component or the entire product at FilterChef's discretion and is the sole remedy of the warranty. This warranty applies only to the original owner and is not transferable. Claims under this warranty must be made via an authorized FilterChef™ retailer, or on our website. Proof of purchase is required. Consumer is responsible for shipping costs under a warranty claim.

All Returns Must:
Contact us here prior to returning your product for complete shipping instructions.
Please include:

  • Why it is being returned

  • When purchased

  • Where purchased

  • Your address and phone number.

Cancellations: Any order may be cancelled prior to shipment by e-mailing us at